There were 263 people on board the plane. The plane had just left Irish airspace but the pilot made the decision to return to Shannon Airport due to the behavior of four passengers. Cabin crew alerted the Pilot to the issue and requested an emergency landing.

The authorities at Shannon Airport were called and were ready and waiting to deal with the offenders upon arrival. For safety reasons fuel had to be dumped to ensure a safe landing. After circling Shannon Airport for thirty minutes the plane finally landed at half four.

A German man was taken to Shannon Garda station and charged under Section 2A of the Air Navigation and Transport Act. Statements were taken from all crew members by the authorities. The man was fined just one hundred euro and was then released. The plane took off again after thirty minutes.